Terms & Conditions

These terms explain how buying and using Deutschable courses and private lessons works. Last updated: 11 November 2026.

1. Who we are and scope

Deutschable (Stephan Brenner, Inhaber)
Kochhannstr. 6, 10249 Berlin, Germany
Email: hello@deutschable.com

These terms apply to all purchases on deutschable.com: the All Access Pass to our self-study video courses, and private lessons. Our offers are aimed at consumers and businesses; where a rule only applies to consumers, we say so.

2. The All Access Pass (self-study courses)

2.1 What's included. The All Access Pass costs €29.99 (or $29.99 in the US) and includes the three paid video courses Express German, Recorded A1.1 Classroom and How German Grammar Works, plus the Deutschable Games web app on deutschable.games. The Vocabulary Builder course (1000 Nouns) is free for everyone with an account. The Deutschable Games app from Google Play or the App Store is a separate purchase and is not included.

2.2 Term. Access starts as soon as your payment is confirmed and lasts 12 months. The pass does not renew automatically and you are never charged again unless you buy again. When the 12 months end, your account and saved progress stay; if you buy again, you continue where you left off.

2.3 Usage. The pass is for the buyer personally. Please don't share your account. If we notice automated access or account sharing, we will contact you before taking any action.

2.4 30-day money-back guarantee. On your first purchase of the All Access Pass, you can get a full refund within 30 days of buying, for any reason. Just write to hello@deutschable.com. Your access ends when the refund is processed. The guarantee is a voluntary extra; it does not limit your statutory rights, including your right of withdrawal (section 4).

3. Private lessons

3.1 Get-to-know lesson. New students can book a first 45-minute lesson for €40. If we can't find a time that works for both of us, you get a full refund.

3.2 Packages. Lessons are sold in packages as shown on the private lessons page. Each lesson is 45 minutes. Packages are valid for 18 months from purchase.

3.3 Cancelling a lesson. Please give at least 24 hours' notice to cancel or move a lesson; then it isn't counted. Lessons cancelled with less notice may be counted as taken. If Stephan cancels, the lesson is moved at no cost to you.

3.4 Ending a package early. Apart from your right of withdrawal, you can ask for a refund of unused lessons at any time. We refund the unused lessons minus a processing fee of €100, or less if the actual costs were lower; you may show that our costs were lower. If Stephan can no longer offer suitable lesson times or stops teaching, you get a full refund of all unused lessons with no fee.

3.5 Records. On request we can issue a certificate of attendance. For this we keep simple lesson logs for up to three years.

4. Right of withdrawal (consumers)

If you are a consumer, you have the following statutory right of withdrawal.

Widerrufsbelehrung / Withdrawal instructions

Right of withdrawal. You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day the contract is concluded. To exercise the right of withdrawal, you must inform us (Deutschable, Stephan Brenner, Kochhannstr. 6, 10249 Berlin, Germany, hello@deutschable.com) of your decision by a clear statement (for example, an email). You can use the online withdrawal form or the model form below, but you don't have to. To meet the deadline, it is enough to send your notice before the withdrawal period ends.

Effects of withdrawal. If you withdraw, we will refund all payments we received from you without undue delay and at the latest within 14 days from the day we receive your notice. We use the same payment method you used, unless expressly agreed otherwise; you will not be charged any fees for this refund.

Private lessons: If you asked for lessons to start during the withdrawal period, you pay an amount proportionate to the lessons already given up to your withdrawal.

Early expiry for digital content: For the All Access Pass, your right of withdrawal ends early once we start giving you access, if you expressly agreed at checkout that access starts before the withdrawal period ends and confirmed that you know you lose your right of withdrawal by this. Our 30-day money-back guarantee (section 2.4) still applies on your first purchase.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To Deutschable, Stephan Brenner, Kochhannstr. 6, 10249 Berlin, Germany, hello@deutschable.com:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date
(*) Delete as appropriate.

5. Prices and payment

All prices are final prices in euros or US dollars and include VAT where it applies. Payment is processed by ThriveCart and its payment providers. Your order is complete once payment has been received; you get a confirmation by email.

6. Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, and under the Product Liability Act. For slight negligence, we are only liable for breaches of essential contractual obligations (obligations that make the contract possible and that you can normally rely on), limited to the damage typical and foreseeable for this kind of contract. Otherwise our liability for slight negligence is excluded.

Learning results depend on your own practice, so we can't promise a particular result. We are not responsible for problems caused by your own internet connection or device.

7. Law and place of jurisdiction

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer living in another country, you keep the protection of the mandatory laws of that country. If you are a merchant, a legal entity under public law or have no general place of jurisdiction in Germany, Berlin is the place of jurisdiction.

8. Changes

We may update these terms for future purchases. Terms that applied when you bought stay valid for that purchase.

9. Player names and leaderboards

1. When you play Deutschable games on deutschable.games, in the Deutschable Games web app or in the Deutschable Games app from Google Play or the App Store, your scores and the player name you choose can appear on public leaderboards that everyone can see. By choosing a player name, you agree to these rules.

2. Choose a name that is fine for everyone to read. A player name must not be offensive, hateful, discriminatory, sexual, violent or threatening; pretend to be another person or Deutschable; contain personal information such as a full name, email address or phone number (your own or anyone else's); or advertise anything.

3. Names are checked automatically, and names may be kept short. We may change or remove any player name, remove scores, or exclude a player from the leaderboards, in particular when a name breaks these rules or a score appears to come from cheating.

4. If you see a name that breaks these rules, please report it to hello@deutschable.com and mention the name and the game. In the app, you can also tap a name on the leaderboard and choose Report name, or Hide name to stop seeing it on your device.

5. The Deutschable Games app is sold through Google Play and Apple's App Store. The store's terms apply to that purchase and its refunds. The app does not include access to the video courses, and the All Access Pass does not include the store app, though it does include the (near-identical) web app.

10. Older subscriptions

Some customers of our old website bought recurring subscriptions. For those, the 30-day money-back guarantee applied only to the first payment, and the subscription can be cancelled at any time by writing to hello@deutschable.com.